CHP Berkshire Pediatrics Wins MHQP Patient Experience Award

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PITTSFIELD, Mass. — CHP Berkshire Pediatrics has received recognition from Massachusetts Health Quality Partners (MHQP) for being one of the top practices in Massachusetts, based on patient experiences in primary care. 
 
The MHQP Patient Experience Awards is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
 
"Our team is committed to providing excellent care to our patients and it is an honor to be recognized for our efforts," said Dr. Laura Need, CHP associate medical director and pediatrician.  
 
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories.  Berkshire Pediatrics received recognition for "Distinction in Pediatric Preventive Care." 
 
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's president and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence." 
 

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Greylock Federal Promotes Branch Manager at Great Barrington branch

PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Brianna Lison to branch manager of its Great Barrington branch.
 
"I am thrilled about Brianna’s promotion to branch manager of our Great Barrington location. Since joining Greylock six years ago, Brianna has consistently demonstrated a passion for excellent member service and a commitment to advancing her knowledge and expertise of the credit union industry," said Jennifer O’Neil, Vice President, Market Manager. "In this new phase of her career, I know Brianna will continue to serve all of our members with intentionality, care and thoughtfulness."
 
In her role, Lison manages an expanded team, and plays an active role in business development, promoting Greylock’s products and services. Key responsibilities include, but are not limited to, managing branch compliance, originating mortgage and home equity loans, originating and underwriting consumer loans, and maintaining an extensive variety of member accounts.
 
"I am very grateful for this new opportunity, and it is a privilege to continue to work alongside the dedicated and hardworking staff in Great Barrington. I strive every day to create positive and meaningful interactions with our members and I look forward to continuing to serve our members and community," Lison said.
 
Lison, a Pittsfield native, began her career with Greylock in 2019 as a branch specialist in the Great Barrington, Lee, and Lenox branches. Within the credit union, Lison successfully completed Greylock Management Academy and also earned a Certified Credit Union Financial Counselor (CCUFC) designation in 2024.
 
Lison currently resides in Chester.
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